QUESTIONS ANSWERED
Common Questions About P2P Trading
Everything you need to know about buying and selling Bitcoin and Monero without KYC, how escrow protects you, and what to expect when you trade on Biterica.
How do I get started?
Post a trade offer (buy or sell), get matched with a peer, and complete the transaction. The entire process typically takes 1–24 hours depending on payment method and availability.
What do I need to get started?
A valid payment method (cash, bank transfer, or peer-to-peer app), a cryptocurrency wallet for receiving BTC or XMR, and your preferred trade amount. That's it—no ID, no personal data required.
How does P2P trading work?
You post a trade offer (buy or sell), Biterica matches you with a verified peer, cryptocurrency enters escrow, you complete payment, and funds are released once both parties confirm. Direct peer-to-peer control, protected by escrow.
How long does a trade take?
Most trades complete within 1–24 hours. Cash in-person trades are fastest (same-day settlement). Bank transfers may take 1–3 business days depending on your bank.
What is escrow and how does it protect me?
Escrow means cryptocurrency funds are held securely by Biterica until both buyer and seller confirm the trade is complete. Neither party can disappear with the funds—the escrow ensures both sides are protected.
What if there's a dispute or problem?
Contact our support team immediately via phone, messenger, or email. We investigate all disputes and work to resolve them fairly. Our team typically responds within 24 hours.
Why no KYC? Is my data safe?
We believe in financial privacy. No KYC means you don't provide personal identification or financial history—your data stays private. We use end-to-end encryption, two-factor authentication, and cold storage to keep what little data we do have secure.
Can I really stay anonymous while buying or selling Bitcoin?
Yes. Cash in-person trades offer maximum privacy—no personal data is shared. Bank transfers are also private; you can use a different account name. Since we don't collect KYC, there's no personal data linking you to your trades.
What are the fees?
A small fee applies to successful transactions. The exact rate depends on trade type and payment method. Contact us for specific fee details on your trade.
How long until I get paid when I sell Bitcoin or Monero?
Settlement time depends on your chosen payout method. Cash in-person: instant. Bank transfer: 1–3 business days. Peer-to-peer payment apps: varies by app, typically 1–2 hours.
What is Monero and why should I care?
Monero (XMR) is a privacy-focused cryptocurrency that hides sender, receiver, and transaction amount by default—unlike Bitcoin. All XMR transactions are private on-chain. If you want maximum financial privacy, Monero is the choice.
Why does Biterica support Monero when other exchanges don't?
We're built for privacy-conscious users. Monero aligns with our mission—you get the benefit of both peer-to-peer trading and native blockchain privacy. When you buy Monero no KYC through Biterica, you get true financial privacy from end to end.
What payment methods does Biterica accept?
Cash in-person, bank transfer, and peer-to-peer payment apps. All methods are no-KYC. Choose based on your privacy preference and convenience—cash offers maximum privacy, bank transfer is convenient and fast.
How do I contact support if I have a problem?
Reach out via phone at +1 619-365-5729, message us on Messenger, or email us. We're available Monday–Friday, 9 AM–5 PM, and typically respond within 24 hours.
Still Have Questions?
Can't find the answer? Reach out to our support team — we're here to help you get started.
- 40h
- Weekly availability
Mon–Fri, 9 AM–5 PM
Our team typically responds within 24 hours. For urgent trading questions, call or message us directly — we're ready to help you start your first trade.