Get in Touch
Contact Biterica
We're here to help you trade Bitcoin and Monero securely. Reach out via phone or messenger during business hours, and we'll get back to you quickly.
Call Us
Speak directly with our support team about buying or selling crypto without KYC.
+1 (619) 365-5729Message Us
Connect via Facebook Messenger for quick questions about escrow, disputes, or trades.
Message on MessengerBusiness Hours
We're available Monday through Friday to answer your questions and help resolve any trading issues.
Mon–Fri: 9:00 AM–5:00 PM
Our Location
Based in San Diego, we serve privacy-conscious traders worldwide who want to buy Bitcoin, sell Bitcoin, buy Monero, and sell Monero without ID verification.
PO Box 3417
San Diego, CA 92103
Frequently Asked Questions
Get answers to the most common questions about trading Bitcoin and Monero on Biterica. If you need more help, you can reach our support team via phone or messenger.
How do I get started?
Sign up on the platform, verify your account, and browse active buy or sell offers. Choose a trading partner, agree on terms, and initiate the trade. The escrow process handles the rest—no KYC verification needed.
Is my trade safe?
Yes. Multisig escrow protects both buyer and seller by holding cryptocurrency until both parties confirm the transaction is complete. Neither party can access or move funds unilaterally, preventing fraud and ensuring fair trades. Learn more about how escrow works.
What if there's a dispute?
Contact Biterica support immediately via phone or messenger. Our team will review the situation and help resolve the dispute fairly. Escrow remains locked until both parties reach agreement or the dispute is resolved through our transparent process.
How long does a trade take?
Trades typically complete in 1–24 hours, depending on your chosen payment method. Bank transfers and digital payment methods like PayPal or Wise are common and usually settle within a few hours. Cash trades can be instant if meeting in person.
What payment methods are supported?
Biterica supports bank transfers, cash, PayPal, Wise, gift cards, and local payment methods. Each trader chooses the method that works best for them. You can filter offers by your preferred payment method when browsing.
Is Biterica regulated?
Biterica operates as a peer-to-peer trading platform. Regulatory status varies by region—we recommend checking local laws in your jurisdiction. We prioritize security and transparency through multisig escrow, 2FA, and a bug bounty program to keep the platform safe.
Resources to Trade Confidently
We've built a library of guides and tools to help you understand escrow mechanics, protect yourself during trades, and resolve issues quickly. Everything you need to trade Bitcoin and Monero privately and securely.
- Getting Started Guide – Learn the basics of buying and selling crypto on Biterica, from account setup to completing your first trade.
- Security Best Practices – Protect yourself during trades with verified advice on two-factor authentication, escrow verification, and avoiding common scams.
- How Escrow Works – Understand multisig escrow protection and why it keeps both buyer and seller safe.
- Dispute Resolution – What to do if a trade goes wrong. Learn how Biterica handles disputes and your options for resolution.
- Payment Method Guides – Details on each accepted payment option: bank transfers, cash trades, PayPal, gift cards, and local methods.
- Community Chat – Connect with other traders, ask questions, and get real-world advice from experienced P2P traders.
Ready to Trade Privately?
Whether you're buying Bitcoin, selling Monero, or just want to understand how multisig escrow works, Biterica's support team is here to help. We're privacy-conscious traders ourselves—we get what matters to you: security, autonomy, and the freedom to trade without ID verification.
Reach out with questions about the platform, your first trade, or anything else. We respond fast, explain clearly, and treat every inquiry with the respect it deserves. No hold times, no bots—just direct support from real people who care about your success.
We're here to help you trade safely and privately.
Available Monday through Friday, 9 AM to 5 PM. We aim to respond within 24 hours—usually much faster. Call, message on Messenger, or email us below.